Contact Information

Last updated: October 12, 2026

For orders, shipping, returns, replacements, refunds or website questions, contact the Beauty House customer support team.

Store information

Store name: Beauty House

Products: Perfumes

Customer support

Email: support@thebeauty-house.com

Customer support hours are 10:00 AM–10:00 PM Eastern Time (New York). Please include your order number, checkout email address and a brief description of your question. We respond as quickly as possible.

Business address

Beauty House
19 Washington Square N
New York, NY 10011
USA

Returns, replacements and visits

Email us before sending a return or replacement parcel so we can provide approval, the appropriate return address and safe packing instructions. To use our standard replacement process for a delivery issue, contact us within 24 hours after delivery and include relevant photographs where available. Mandatory legal rights remain unaffected.

Contact us before visiting or requesting pickup so arrangements can be confirmed.

Privacy and legal correspondence

Send privacy requests to support@thebeauty-house.com with the subject “Privacy Request.” For legal correspondence, use the same email or write to Beauty House at the business address above. Do not email passwords, full payment-card numbers or unnecessary identity documents.